FAQ

What's the difference between cleaning and sealing air ducts? Should I clean or seal my ducts? Should I have my air ducts cleaned?

- Cleaning is only a temporary solution and will become a problem again in the near future if your ducts are not sealed properly

- Sealing ductwork (along with correct sizing) is your best option for a permanent resolution to poor air quality

- Replacement of old/leaky ductwork is the best option to ensure ductwork is adequately sealed.

How much does it cost to replace my air conditioner or furnace? How much does it cost to replace my heater? How much does it cost to replace my HVAC system?

Cost depends solely on your home size (square footage), type and size of system you have (or need) and your individual needs for cooling/heating. Typically, a residential split system can cost you anywhere from $5,000 to $25,000 depending on size, efficiency and type. A package unit can cost you anywhere from $5,000 to $15,000.

How often should I service my HVAC system?

- Proper maintenance of any HVAC system should be done at least twice a year (one cooling and one heating service)

- Servicing your HVAC system is similar to servicing your automobile (regular, routine maintenance is essential to the life of the vehicle and is the same for the most important appliance in your home: your HVAC system).

What is the warranty like on a new HVAC system?

Basic warranty programs typically include 10-yr parts only (residential systems only). Extended warranties that include labor and other conditions are available for purchase by the customer.

Which HVAC system is right for my home? What size heating and air conditioning system do I need? What type of heating and air conditioning system should I get?

Your specific HVAC system will be determined by your home's size (sq. footage), ductwork and whatever region of the country you live in. Other considerations may be cost, efficiency, etc... depending on your specific needs/requirements.

How do I know if I need a new heater or air conditioner?

Age of system, efficiency of system, condition (lack of maintenance throughout the life of the system) and obsolescence can all be determining factors in whether you will need to replace your system or not.

How often should I check my air filter? How often should I replace my air filter? How often should I clean my air filter?

3, 6, or 12-month intervals are most common for changing filters (specific interval is based on size and type of filter). Contact your local HVAC contractor for details on your specific filter(s).

What is a proper indoor humidity level?

Indoor relative humidity levels for a typical residential home should be anywhere from 35-45% (depending on specific needs of the customer).

When do I know if I need a humidifier?

Customers with breathing issues (i.e. nosebleeds) or homes with low levels of humidity should consider installing a humidifier. Also, customers with fine furniture (i.e. wood furniture, pianos), musical instruments or other items that could easily be affected by low humidity levels should consider getting a humidifier installed.

When do I know if I need a dehumidifier?

If your home's humidity levels are routinely higher than normal (>45%), you should consider having a dehumidifier installed.

How do I know if my air quality is bad?

If you have routine respiratory problems or have generally poor air quality inside your home, you should consider a ductwork repair/replacement estimate. You should also consider the same if you have mold/mildew anywhere inside your home. Other air quality options are available such as humidifier/dehumidifier, UV lighting and whole house filtration. Talk to your local HVAC contractor for options that best fit your needs.

How can I check or test my air quality?

Call a professional air quality expert such as a mold remediation specialist